We've launched some new features to further simplify your day and provide a better experience for your clients. Here’s our latest improvements to Mangomint:
Customizable automated client messages
Streamlined check-in with the Waiting Room
Annual membership plans
Customize your automated messages
You're in charge. Our new Automated Messages feature gives you a higher level of control over your client facing and internal communication—in a truly innovative easy-to-use format.
Configure which messages are sent, when they are sent, and to whom. You can now manage your messages in a timeline view based on specific events like appointment booking, appointment cancellation, and more.
Update your messaging yourself–as often as you want. Give your messages a personal touch with:
Pre-appointment instructions
Cancellation and safety policies
Directions and parking info
A post-appointment thank you
and more
Streamline check-in with the Waiting Room
Our new Waiting Room feature lets you streamline your check-in process and simplify client communication.
When clients arrive and their service provider isn't quite ready, simply check them into the 'Waiting Room' to easily keep track who is waiting and for how long.
Make check-in even easier with automated messages that let your clients check in with their phone while waiting wherever they feel most comfortable. When the service provider is ready, notify the client with the click of a button.
Bill membership monthly or annually
Memberships are an excellent way to create loyal customers and build reliable income. When creating a membership plan, you can now choose "Every 12 months" for the billing period in addition to the existing monthly option. This gives you more flexibility in your membership offerings and lets you bill recurring payments at a frequency that works best for you.
In addition, we've added new details to the Client List Export and a couple minor updates. It's always been our mission to offer smart automations that help our customers cut costs and save time on manual tasks. We hope these features make your day-to-day even easier.
Let us know whether you find these new updates helpful. If you have any thoughts, questions, or feedback, we'd love to hear from you!
Josephine Hulburd Schultz is the Operations Manager of Growth Services at Mangomint. With a degree in Business Management and Entrepreneurship, she focuses on transparent and impactful marketing that empowers salon and spa owners to grow their businesses and succeed. Fun fact: Josephine is obsessed with testing out new curly hair products and trying out unique nail art.
