Customizing Automated Messages

This article covers how to add custom text to your automated messages and how to change the timing of messages.

Learn more about enabling and disabling automated messages and how you can use multiple phone numbers for your automated text messages if you have multiple locations.

Link copied

Adding custom text to an automated message

To add custom text to an automated message (appointment preparations, directions to your business, links for review sites, etc.), open the Settings app and select Automated Messages.

Select the automated message category (Appointment Booked, Memberships, etc.)

Select the gear icon next to the message.

Select Customize to edit the message. You can select the Preview tab to preview what the message will look like to clients.

You can also send yourself a test by selecting Send a test and entering your email address or phone number.

Link copied

Changing the timing of an automated message

To change the timing of an automated message, use the pencil icon, or select Move from the "..." menu.