Editing and Deactivating a Flow
You can edit flows as needed, whether they are in a Draft, Active, or Inactive status in the Flows app.
Link copiedEditing a flow
You can edit a flow to add new steps, adjust the timing of messages, and more.
To edit a flow, select the flow in the Flows app.
Select Edit flow to edit the flow.
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If you edit an active flow and add a new step, clients will only complete that step if they have not already passed that point in the flow run.
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Link copiedDeactivating a flow
Once a flow is deactivated, you will still be able to see flow details & statistics for the flow.
To deactivate a flow, select the flow in the Flows app.
Select Deactivate from the "..." menu.
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Specify whether you want to cancel any flow runs that are currently in progress and select Confirm.
Cancel flow runs: Select this option to stop any further messages from being sent by this flow.
Keep flow runs: Select this option to continue sending messages to clients who have already started a flow run, but do not allow any other clients to start a flow run.
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Once a flow is deactivated, it will have a status of Inactive in the Flows app if any flow runs were started.
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If you need to re-activate a flow, select Edit flow > Activate.
To remove an inactive flow, select Archive.
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