FAQ: Offers
Link copiedCan I use an offer to reward loyal clients (rewards program)?
Yes, you can use an offer to reward loyal clients.
For example, to reward clients with a free service or product, simply select the service or product in the offer and set the discount to 100%.
The Flows app includes a pre-built flow that you can use as a loyalty program. In this flow, you can send clients an offer code as a reward after they complete a certain number of appointments.
Link copiedHow are deposits/pre-payments affected by offers?
Deposits/pre-payments are not affected by offers and cannot be discounted.
Link copiedHow are offers reflected in reports?
The Reports app includes the Offers Usage and Offers Summary reports.
The Offers Usage report includes usage details such as sale #, usage date, and applied discount amount.
The Offers Summary report includes details such as which offers have been used, how many times an offer has been used, etc.
When offers are used, the discount amount will be reflected in the Adjustments column of your sales reports.
Link copiedCan I create an entire sale offer that discounts the sale total by a percentage?
No, entire sale discounts do not support percentage discounts (e.g. 15% off the entire sale). Instead, you can create an entire sale discount that offers a dollar-amount discount (e.g. $20 off the entire sale).
Link copiedCan I create an offer that applies a discount to gift cards?
To sell discounted gift cards, you can create a gift card promotion.
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