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Calendar & Appointments
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Appointments
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Waiting Room
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FAQ: Calendar & Appointments
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FAQ: Sales & Checkout
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FAQ: Refunds & Returns
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FAQ: Tips/Gratuity
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Hardware
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Advanced Settings: Payments & Checkout
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FAQ: Payroll Processing
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FAQ: Services
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Clients
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Client Account Balances
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Client Portal
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Automated Flows
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FAQ: Flows
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FAQ: Campaigns
Offers
Creating an Offer
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FAQ: Offers
Two-Way Texting
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Sending and Receiving Text Messages
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FAQ: Two-Way Texting
Online Booking
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Enable Services for Online Booking
Adding Online Booking to Your Website
Online Booking Guides for Popular Website Builders
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Adjusting Online Booking Preferences
Adjusting Staff Selection Options in Online Booking
Using Direct Booking Links
Add Booking Link to Google Business Profile
Online Booking from the Client’s Perspective
Products & Inventory
Creating Products
Search & Sort Products
Add Inventory Change
Purchase Orders
Add & Manage SuppliersSet Up Products for Purchase OrdersCreate Purchase OrdersReceive a Purchase Order Delivery
FAQ: Products & Inventory
Gift Cards
Digital Gift Cards
Setting Up Digital Gift CardsSelling Digital Gift Cards OnlineFAQ: Digital Gift Cards
Selling Gift Cards When Checking Out an Appointment
Selling Gift Cards Without an Appointment
Applying Discounts on Gift Cards
Redeeming a Gift Card During Checkout
Creating Gift Card Promotions
Adding Gift Cards Sold Outside of Mangomint
Tracking Gift Card Sales & Usage
FAQ: Gift Cards
How can I refund a gift card purchase?How do I send a digital gift card?
Memberships
Membership Basics
Set Up a Membership PlanStart a New Membership for a ClientUse a Membership During Checkout
Managing Membership Plans
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Managing Client Memberships
Find a Client's MembershipChange the Payment Method on a Client’s MembershipChange the Price/Discount on a Client’s MembershipAdjust the Quantities of Remaining Services on a Client’s MembershipSwitch a Client's Membership to the Current Version of the PlanCancel a Client’s Membership
Memberships Settings
FAQ: Memberships
What do the membership statuses mean?How do I resend the credit card email request to my client?What happens if a credit card payment fails for a membership?How do I apply a membership towards a higher-priced service?How do I remove product or service discounts from a membership during checkout?How do I change the service expiration date on a client's membership?How do I transfer memberships from my previous booking system?How can I send custom emails to my clients with active memberships using Mailchimp?
Packages
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Using a Package During Checkout
Sell and Redeem a Package on the Same Day
Manually Adding Packages and Adjusting Package Quantities
Transferring a Package to Another Client
Integrated Forms
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Adding a Form to an Existing Appointment
Using Image Markup on a Form
Saving Progress on a Form
Filling Out Client Forms in Person
Viewing Form Submissions and Resubmitting Forms
Approving a Form Submission
FAQ: Integrated Forms
Time Clock
Setting Up the Time Clock
Using the Time Clock
Managing Time Cards
Clock In and Out on a Front Desk Device
Reports
Available Reports
Staff Reports
Sales Reports
Offers Reports
Client Account Balances Reports
Gift Card Reports
Packages Reports
Membership Reports
Payment Reports
Inventory Reports
Business Reports
FAQ: Reports
Apps & Integrations
Managing Your Apps & Integrations
Mailchimp Integration
Setting Up the Mailchimp IntegrationSending Emails to Your Clients Using Mailchimp
WaiverForever Integration
Setting Up the WaiverForever IntegrationCreating Waivers in WaiverForeverCollecting Waivers From Your Clients
Gift Up! Integration
Setting Up the Gift Up! IntegrationAdding Gift Up! to Your Website
Shopify Integration
Mangomint Subscription
Updating Your Mangomint Subscription
Viewing Invoices for Your Mangomint Subscription
Automated Messages
Enabling and Disabling Automated Messages
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Advanced Settings: Automated Messages
Business Setup
Business Details
Locations
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Adding and Changing Phone NumbersUsing Multiple Phone Numbers
Logo & Branding
Payroll
Payroll Account Details & DocumentsAdding Payroll Accounts
Advanced Settings: Business Setup
Home
>Offers

FAQ: Offers

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Can I use an offer to reward loyal clients?

Yes, you can use an offer to reward loyal clients.

For example, to reward clients with a free service or product, simply select the service or product in the offer and set the discount to 100%.

The Flows app also includes a Send promo code to loyal clients pre-built flow that you can use. In this flow, you can send clients an offer code as a reward after they complete a certain number of appointments.

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Can offers be applied to pre-payments collected via online booking?

Yes, discounts can be applied to pre-payments collected via online booking.

  • Full pre-payments: The discount will be applied during online booking.

  • Partial deposits: The discount will be applied when the appointment is checked out.

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Can I create an entire sale offer for a percentage discount?

No, entire sale discounts do not support percentage discounts (e.g. 15% off the entire sale). Instead, you can create an entire sale discount that offers a dollar-amount discount (e.g. $20 off the entire sale).

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Can I create an offer that applies a discount to gift cards?

To sell discounted gift cards, you can create a gift card promotion.

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How are offers reflected in reports?

The Reports app includes Offers reports that provide details such as which offers have been used, how many times an offer has been used, etc.

When offers are used, the discount amount will be reflected in the Adjustments column of your sales reports.

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Can I limit an offer to specific service providers?

Yes, you can limit an offer to specific service providers by enabling the Specific service providers toggle in the Details tab when creating the offer.

If an offer is limited to specific service providers, this only applies to the service discounts in the offer. Any product discounts or entire sale discounts in the offer will not be limited to the selected service providers.

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