How do I collect a tip on a zero-balance sale?
If you have a sale with a $0 balance, you can still collect a tip via credit card. A zero-balance sale may occur if there is no balance due after a client redeems a package or membership.
You can collect the tip through the Payments screen or by using Client Self Checkout.
Link copiedCollecting tips using the Payments screen
To collect a tip using the Payments screen, begin the checkout as you normally would.
On the Payments screen, add a tip by selecting a tip percentage or entering a custom tip amount. The tip will be calculated based on the package or membership value.
Complete the checkout as you normally would.
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Link copiedCollecting tips using Self Checkout
To collect a tip using Self Checkout, you must have a Mangomint Pay account.
Begin the checkout as you normally would.
On the Payments screen, select Collect Tip With Self Checkout.
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Confirm the client’s phone number on file, or enter a new phone number. Select Send. The client will receive a text message with a link to complete the payment. The tip will be calculated based on the package or membership value.
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