Payment Reports

This article covers the Payment reports available on the Reports screen.

Payment reports can help you track payment details, cash drawer activity, deposits, and more.

In the Payment Summary and Payment Details reports, payments and reversal payments are included based on the date they occurred.

In most cases, payments occur on the sale date, but the payment may occur on a different date if:

A deposit was collected before the appointment and the sale was closed on a later date
The sale was reopened on a different date and another payment was added
The sale date is changed after the payment is completed

Payment Summary Report

The Payment Summary report includes quantities and totals of payments by payment method. Also includes membership usage, package usage, and reversal payments for non-credit card payments.

Credit Card (in-person): Transactions where a card is used in person (tap, insert, or swipe).
Credit Card (virtual): Transactions where a card is not used in person (cards on file, deposits, Self Checkout, Express Booking™).

The table below provides more information on the different columns in the Payment Summary report.

Column	Description
Payment Method	The payment method that was used.
# Payments	The number of completed payments.
Amount	The payment total.
Other	Specifies membership or package usage.
Usages	The number of times a membership or package was used.
Amount	The value of the applied memberships or packages.

Payment Details Report

The Payment Details report includes payment details for each sale such as payment method and payment amount (including reversal payments for non-credit card payments). Download the Excel report to see additional details including service, product, and sale notes.

The table below provides more information on the different columns in the Payment Details report.

Column	Description
Sale #	The sale where the payment was completed.
Date	The date the payment was completed.
Client	The client who completed the payment.
Staff Member(s)	The staff members assigned to the sale where the payment was completed.
Amount	The payment total.
Payment Method	The payment method that was used.
Payment Account	The payment account that was used.
Sale Total	The sale total.

Cash Drawer Activity Report

The Cash Drawer Activity report is available if the Cash Drawer feature is enabled. This report includes all cash payments, reversed cash payments, cash drawer pay-ins/pay-outs, and manual adjustments to the cash drawer.

The table below provides more information on the different columns in the Cash Drawer Activity report.

Column	Description
Date	The date the cash drawer activity occurred.
Type	The type of cash drawer activity that occurred.
Details	The details of the cash drawer activity. Includes descriptions entered for cash drawer pay-ins and pay-outs.
Amount	The cash drawer activity amount.

Deposits Collected Report

The Deposits Collected report includes deposits collected via online booking or Express Booking™.

The table below provides more information on the different columns in the Deposits Collected report.

Column	Description
Payment Date	The date the deposit was collected.
Sale #	The sale where the deposit was collected.
Client	The client who paid the deposit.
Payment Account	The payment account that was used.
Deposit Amount	The deposit amount.

Deposits Used Report

The Deposits Used report includes used deposits based on their associated sale date.

The table below provides more information on the different columns in the Deposits Used report.

Column	Description
Sale Date	The date of the sale where the deposit was collected.
Sale #	The sale where the deposit was collected.
Client	The client who paid the deposit.
Payment Account	The payment account that was used.
Deposit Amount	The deposit amount.

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