Payment Reports
This article covers the Payment reports available in the Reports app.
Payment reports can help you track payment details, cash drawer activity, deposits, and more.
In the Payment Summary and Payment Details reports, payments, reversal payments, and credit card refunds are included based on the date they occurred.
In most cases, payments occur on the sale date, but the payment may occur on a different date if:
A deposit was collected before the appointment and the sale was closed on a later date
The sale was reopened on a different date and another payment was added
The sale date is changed after the payment is completed
Link copiedPayment Summary Report
The Payment Summary report includes quantities and totals of payments by payment method. Also includes membership usage, package usage, reversal payments, and credit card refunds.
Credit Card (in-person): Transactions where a card is used in person (tap, insert, or swipe).
Credit Card (virtual): Transactions where a card is not used in person (cards on file, deposits, Self Checkout, Express Booking™).
The table below provides more information on the different columns in the Payment Summary report.
Column | Description |
|---|---|
Payment Method | The payment method that was used. |
# Payments | The number of completed payments. |
Amount | The payment total. |
Other | Specifies membership or package usage. |
Usages | The number of times a membership or package was used. |
Amount | The value of the applied memberships or packages. |
Link copiedPayment Details Report
The Payment Details report includes payment details for each sale such as payment method and payment amount, including reversal payments and credit card refunds. Download the Excel report to see additional details including service, product, and sale notes.
The table below provides more information on the different columns in the Payment Details report.
Column | Description |
|---|---|
Sale # | The sale where the payment was completed. |
Date | The date the payment was completed. |
Client | The client who completed the payment. |
Staff Member(s) | The staff members assigned to the sale where the payment was completed. |
Amount | The payment total. |
Payment Method | The payment method that was used. |
Payment Account | The payment account that was used. |
Sale Total | The sale total. |
Link copiedCash Drawer Activity Report
The Cash Drawer Activity report is available if the Cash Drawer app is enabled. This report includes all cash payments, reversed cash payments, cash drawer pay-ins/pay-outs, and manual adjustments to the cash drawer.
The table below provides more information on the different columns in the Cash Drawer Activity report.
Column | Description |
|---|---|
Date | The date the cash drawer activity occurred. |
Type | The type of cash drawer activity that occurred. |
Details | The details of the cash drawer activity. Includes descriptions entered for cash drawer pay-ins and pay-outs. |
Amount | The cash drawer activity amount. |
Link copiedDeposits Collected Report
The Deposits Collected report includes deposits collected via online booking or Express Booking™.
The table below provides more information on the different columns in the Deposits Collected report.
Column | Description |
|---|---|
Payment Date | The date the deposit was collected. |
Sale # | The sale where the deposit was collected. |
Client | The client who paid the deposit. |
Payment Account | The payment account that was used. |
Deposit Amount | The deposit amount. |
Link copiedDeposits Used Report
The Deposits Used report includes used deposits based on their associated sale date.
The table below provides more information on the different columns in the Deposits Used report.
Column | Description |
|---|---|
Sale Date | The date of the sale where the deposit was collected. |
Sale # | The sale where the deposit was collected. |
Client | The client who paid the deposit. |
Payment Account | The payment account that was used. |
Deposit Amount | The deposit amount. |
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