Viewing Flow Details & Statistics
Once a flow is activated, you can view flow statistics, including:
How many flow runs are currently in progress
Clients who are currently making progress through a flow run
Clients who completed a flow run
Open the Flows app and select a flow to view the details.
You can view different details about the flow in several tabs.
Link copiedDetails
The Details tab provides a preview of the flow. You can select Edit flow to edit the flow as needed.
Link copiedStatistics
The Statistics tab provides details on flow runs, flow goals, and marketing credits.
Currently running: This number includes flow runs currently in progress.
Canceled early: This number includes flow runs that were canceled early, either manually or by the appointment being deleted.
Completed: This number includes flow runs that were completed, either by completing the flow run or by reaching a goal.
Reached a goal: This includes the percentage of Completed flow runs that reached a goal. Clients will still have seven days after they complete a flow run to reach a goal.
Link copiedRuns
The Runs tab provides details on individual flow runs, including the client’s name. To manually remove a client from a flow run, select Cancel next to the client.
If a client completed a flow run without reaching the goal, the Ended by column will say Completed.
If a client reached at least one goal before completing the flow run (or within seven days after), the Ended by column will say Goal Reached.
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